Creating Sustainable Societies

At Socienta, we strive to achieve that by providing the operating intelligence that enables sustainability, and strive to improve the performance of properties which will in turn have a profound impact on the residents, tenants and landlords within the society.

Socienta’s Eco-System comprises of a distinctive product portfolio – real-estate-specific accounting, procurement and finance module, customer service and community engagement apps , site management tools, & Property Insights dashboards.​

Accounting

  • Full fledged specialist accounting solution for properties​
  • Real-time integration with Mollak​
  • Cleaner and clearer financial data via connection of frontend interfaces to the OPS, contribute to purpose-driven budgeting.​
  • Financial data of the property and benchmarking data will help in understanding areas of focus and inefficiencies, while setting clear targets.​

Procure2Pay

  • Flexible settings per community.
  • Two- or Three-way PO process based on preference.
  • Multi-level approvals.
  • Supports Credit notes.
  • Supports penalties.

Insights

  • Normalized data across verticals available on the cloud for various stakeholders.
  • Benchmarking property performance against similar assets.
  • Ability to monitor A/B experiments for initiatives in different properties in near-live data.
  • Analyzing correlations across over 80 data points such as
    • Correlation between occupancy rate and electricity consumption in common areas
    • Visualizing correlation between increase of improvement budgets and rental income over the years.
    • Correlation between customer experience and move in/out rates.
  • Setting service charge collection goal based on forecasted bills.
  • Analyzing gross and net yields to measure unit, building or portfolio performance.
  • Utilizing data for setting purpose-driven goals for users to improve performance of assets.

CX

  • Automation of building services and reduce building’s customer response time, while streamlining communications.​
  • Community Wall Access - communication platform for owners/tenants sharing important announcements, community events calendars and other relevant community information​
  • Request submissions such as move-in, move-out, statement of accounts, payments, announcements, NOC’s etc. ​
  • Ability to generate data on usage patterns of amenities in the community. ​

Sites

  • Ability to record snags and updates. Red flag snags and requests that were not rectified within SLA/KPI.​
  • GPS enabled for master communities and horizontal communities. Floor plan based for buildings and units.​
  • Manage service providers KPI’s, feeding back into Socienta OPS. ​
  • Integration for service provider to connect to their CAFM system, for internal task-assigning, property reports and KPI reporting of their teams.​
  • Ability to automate communication between service provider and resident via the Customer Experience means and the service provider. ​
  • Reducing response and resolution time, while generating accurate live data.​

Testimonials

Socienta will be the next big thing in the Strata management industry. It is the most intuitive, impactful, and agile software available today. It has worked wonders in elevating the tenant satisfaction rate and reducing cost.

Waseem Naqvi

Senior Community Manager, Sparkle Towers
“Socienta is a very convenient, agile, impactful, cost-saving tool. It facilitates swift communication and its powerful chatbots make communication very personalized.”

Vidya Cawa

Training & Quality Assurance Manager, Mazaya Towers
Socienta allows me to simultaneously manage projects across multiple components so I’m able to ensure all of my projects are on track.

Syed Ali Zaidi

Portfolio Manager, Meydan Master Community

Ready to level up your services? ​

Learn about how Socienta’s solution can help you with eliminating inefficiencies, reducing operational costs and improving customer retention.